oct 14. 2008 10:12 | telenorge.no

- NextGenTel is known to provide the best price/performance for their broadband products in the Norwegian market and it is therefore important that we select suppliers that provide increased efficiency in customer management, says Tore Nyhammer, sales in NextGenTel.

NextCom has in the past four years developed a comprehensive CRM system.

- During the last three years, we have tested the system in two major pilot projects and now is the time to sell a product, we look forward to delivering, said Thomas Wolf, CEO of NextCom.

Good response

- "The response of the market has been good, and it is underlined by the fact that we now have entered into an agreement with one of the largest broadband providers in Norway. NextGenTel is a prestigious customer that puts great demands on their partners. We are obviously pleased that we meet these requirements," says Wolf.

- Tore Nyhammer of NextGenTel adds, "No doubt we will be more effective in communicating with our customers, which will lead to more satisfied customers and raise the motivation of our sales personnel. The goal is naturally to benefit from increased sales volume."

Increasing demands

- Responds Mr. Wolf: "The demands of our clients always reaches new heights. Simple, transparent and good communication with users is more important than ever before. We emphasize the necessity of a user interface that is extremely easy to grasp.