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ONE SCREEN: - Simple user interface - Minimal training before use - Handles all types of communication (Unified Communications) - Collects all customer information - Support, sales, offer and followups placed in system - Time automated followups - Automated routines - Integration with other systems - Tailor made solution if needed YOU GET INCRESED: - Control - Efficiency - Revenue - Customer satisfaction |
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Detailed integrated overview over all of the products available in the SupplierSystem. |
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Detailed integrated overview over all of the products provided, and inventories in stock. |
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Detailed overview over all of the orders produced in CustomerSystem |
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Detailed overview over all of the services produced in CustomerSystem |
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Detailed integrated overview and oversight over all of the required follow up items produced in CustomerSystem. |
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Detailed integrated overview over all of the CustomerDatabase components produced in CustomerSystem. |
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Changes to leads made by consultants are not completed before they are confirmed by a teamleader. This process may be set on auto. |
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When a consultant have posted 10 correct changes he/she may be put on automatic confirmation. |
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Detailed integrated overview over all of the CallLists that can be uploaded into the CustomerSystem both manually and automatically. |
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The place you add the lists that consultants will work with in the CustomerSystem. You can add several lists to each user (up to 50 lists). When the user has worked through one list, they will continue with the next in line. |
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You have complete integrated control of all SMS sent from the system. |
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You can control every events in your system. This will give you time to make other business processes more efficient. |
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Here you are able to view all activity in the system as it happens. |
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Detailed integrated overview over all of the statistics. |
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Detailed overview over the statistics, for the individual consultant. |
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If a consultant post a text containing profanity, it will be visible here. This may happen in comments, follow-ups, order event etc. |
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Control function provided for Suppliers. |
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SET HOW / WHAT: - CustomerSystem must contain - CustomerSystem to work - Confirmations should include - Offers shall include - Services shall include - Meeting system to work - Separate fields in the card system should include - SMS and Dialer to work |